Store Policies
Store Policies
Refund Policy
Due to the digital nature of our products, all sales are final and non-refundable. If you experience an issue with your purchase, such as a file not working or a download error, please contact us at innerflamedesigns@gmail.com and we will resolve it promptly.
Shipping Policy
As we sell digital products, there are no shipping costs or physical deliveries. All purchased files will be delivered digitally immediately after payment confirmation.
Terms of Service
By purchasing from Inner Flame Designs, you agree to use our digital products for personal purposes unless explicitly stated otherwise. Redistribution, resale or modification of the files for commercial purposes without permission is prohibited.
Payment Policy
We accept major credit cards, PayPal, and other payment methods as listed at checkout. Payments must be made in full before receiving access to your digital files.
All prices include applicable taxes. No additional tax will be calculated at checkout.
Privacy Policy
We respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data.
Collection of Information
- Personal Information: Collected during checkout or account creation, such as your name, email address, shipping address and payment details.
Usage of Information
- To process and fulfil your orders, including sending confirmation emails and download links.
- To improve your shopping experience through website analytics and personalised recommendations.
- To communicate with you regarding updates, promotions or customer service inquiries.
- To fulfil any applicable legal requirements and maintain the security of our platform.
Protection of Information
We implement strict security measures to protect your data, including:
- Industry-standard measures to protect data during transmission and storage.
- Limited access to your personal information by authorised personnel only.
Sharing of Information
We do not sell or rent your personal information to third parties. However, we may share your data with trusted service providers who assist in payment processing, order fulfilment, and website analytics. This is done solely to ensure the smooth operation of our services and to improve your experience.
Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Opt-out of marketing communications at any time.